Privacy Policy 

Privacy Policy
Nationwide IOP Center
1544 Canada Blvd., Glendale, CA 91208
Phone: (747) 599-0059
Email: info@nationwideiopcenter.com

If you have questions or concerns about this policy, please reach out to us by phone, email, or mail. We're happy to help.

Introduction

Nationwide IOP Center (“we,” “us,” or “our”) provides outpatient behavioral health and addiction recovery services. We are dedicated to protecting the privacy of everyone who engages with our services or visits our website. This policy outlines how we collect, use, share, and protect your personal and health-related information, in compliance with applicable laws including HIPAA, the Privacy Act, and the California Online Privacy Protection Act (CalOPPA).

Our Privacy Commitment

We are legally required to protect your medical and personal information. This includes how your data is collected, used, stored, and shared. We are responsible for maintaining your privacy and responding to any requests regarding your personal information.

What We Collect

We may collect the following types of information:

Your name, email, phone number, and address

Date of birth, gender, and other demographic details

Health insurance details and coverage

Medical history and treatment information

Information provided when applying for a job

Any communication you have with us, including emails and phone calls

IP address, browser type, and device information when using our website

Why We Collect It

We collect your information to:

Provide treatment services

Respond to your questions and requests

Process insurance claims and billing

Improve our services

Comply with legal obligations

Consider your job application, if applicable

How We Collect It

We collect your personal information in the following ways:

Directly from you when you contact us or fill out a form

Automatically through our website and online tools

From third parties like healthcare providers, insurance plans, or job references

How We Protect Your Data

We use administrative, technical, and physical safeguards to keep your personal information secure. These include encrypted storage, secure communication systems, access controls, and staff training.

We retain your data only as long as needed for the purposes listed, or as required by law. We may anonymize your information for research or internal use, where appropriate.

Who We Share It With

We do not sell your personal data. We only share it when necessary, including with:

Our authorized staff

Health insurance companies and medical providers

Business associates under HIPAA agreements

Government or regulatory agencies, when required by law

Your Rights

You may have the following rights regarding your personal information:

The right to access your information

The right to correct inaccurate or incomplete data

The right to delete your data, where appropriate

The right to restrict or object to how we use your information

The right to request a copy of your data in portable format

The right to know who we’ve shared your data with

You can exercise these rights by contacting us. We may need to verify your identity before responding to your request. We aim to respond within 60 days.

HIPAA Compliance

Nationwide IOP Center fully complies with HIPAA regulations. We only use or share your Protected Health Information (PHI) as needed for treatment, billing, and healthcare operations or when required by law. This may include sharing with medical professionals, insurance providers, or government agencies. All third parties handling your PHI must follow HIPAA guidelines.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on our website, and we will notify you of significant updates as required.

Contact Us

If you have questions about this privacy policy or wish to make a request regarding your personal data, please contact:

Nationwide IOP Center
1544 Canada Blvd., Glendale, CA 91208
Phone: (747) 599-0059
Email: info@nationwideiopcenter.com